Jason CapshawSystems · B2B Distribution
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March 18, 2025

Product data as infrastructure, not content

NAED Industrial Distribution Summit

Why distributors keep failing at digital until they treat catalog, pricing, and identity as shared infrastructure owned by nobody and depended on by everybody.

Audience

Commerce & technology leadership

Duration

42 min + Q&A

Slides

Available

Recording

01Opening
02The ownership trap
03Identity first
04Audit trails
05Rollout patterns
06Close

Abstract

The pattern I keep seeing: digital teams inherit a catalog that nobody actually owns, get measured on revenue, and never get the runway to fix the substrate. The talk walks through why the substrate matters and what it takes to treat it as real infrastructure.

Booking

Best fit for association keynotes, customer summits, and internal leadership sessions. Email jason@jcapshaw.com with audience and date.